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How to communicate with Airbnb hosts in English?

投诉噪音Noise Complaint

因为隔壁房间或周围环境噪音太大,向前台或房东投诉 This scene includes 6 dialogue turns across 1 conversation path, helping you practice with 前台.

Accommodation · 住宿6 phrasesBasic 基础

Dialogue Preview · 对话预览

Noise Complaint · 噪音投诉

basic
You

Sorry to bother you so late, but the guests in the room next to mine are being extremely loud. I can't sleep at all.

不好意思这么晚打扰了,但我隔壁房间的客人太吵了。我根本睡不着。

💡 投诉时先说 "sorry to bother you" 显得礼貌,然后直接说明问题。不需要委婉到对方听不懂。

I'm really sorry to hear that. Do you know which room the noise is coming from?

非常抱歉听到这种情况。您知道噪音是从哪个房间传来的吗?

You

I think it's Room 410, right next door. It sounds like they're having a party — loud music and shouting.

我觉得是410房间,就在隔壁。听起来他们在开派对——音乐很大声还有人在喊叫。

I'll send someone up to speak with them right away. If the noise continues after that, please call us back and we'll find you another room.

我马上派人上去跟他们沟通。如果之后还是吵,请再打电话给我们,我们会给您换房间。

You

Thank you. I really appreciate you handling this. I have an early flight tomorrow.

谢谢。真的很感激你处理这件事。我明天一早有航班。

I completely understand. We'll take care of it. If you're not satisfied, we'll also look into a partial refund for tonight.

完全理解。我们会处理好的。如果您不满意,我们也会考虑退还今晚的部分房费。

Key Phrases · 关键短语

sorry to hear that

很抱歉听到这种情况

which room

哪个房间

send someone up

派人上去

call us back

再打电话给我们

find you another room

给您换房间

take care of it

处理好这件事

partial refund

部分退款

Cultural Notes · 文化注释

  • 投诉时先说 "sorry to bother you" 显得礼貌,然后直接说明问题。不需要委婉到对方听不懂。

How to practice this scene · 如何练习

1

Listen · 听一遍

Play the full dialogue to understand the context and flow.

2

Repeat · 逐句跟读

Mimic pronunciation, intonation, and rhythm phrase by phrase.

3

Role-play · 角色扮演

Practice as the traveler while listening to the other speaker.

FAQ · 常见问题

What do you say when "noise complaint" in English?
You can start with: "Sorry to bother you so late, but the guests in the room next to mine are being extremely loud. I can't sleep at all." (不好意思这么晚打扰了,但我隔壁房间的客人太吵了。我根本睡不着。). Tip: 投诉时先说 "sorry to bother you" 显得礼貌,然后直接说明问题。不需要委婉到对方听不懂。
What will staff/locals say to you during "noise complaint"?
You may hear: "I'm really sorry to hear that. Do you know which room the noise is coming from?" (非常抱歉听到这种情况。您知道噪音是从哪个房间传来的吗?).
How many English phrases are in this "Noise Complaint" scene?
This scene contains 6 dialogue turns across 1 conversation flow, covering noise complaint.
Are there cultural tips for "noise complaint" in English-speaking countries?
投诉时先说 "sorry to bother you" 显得礼貌,然后直接说明问题。不需要委婉到对方听不懂。

Related Accommodation Scenes · 相关场景

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