How to communicate with Airbnb hosts in English?

Welcome! The lockbox is on the wall to the left of the front door, behind the small plant. The code is 4829.

欢迎！钥匙盒在大门左边的墙上，小盆栽后面。密码是4829。

Glad to hear it! Let me walk you through a few things. The Wi-Fi password is on the fridge — the network name is "AptGuest" and the password is "sunshine2026".

太好了！我跟你说一下几个重要的东西。Wi-Fi密码贴在冰箱上，网络名是「AptGuest」，密码是「sunshine2026」。

There's a thermostat on the wall in the hallway. Just press the up or down arrows to set your temperature. It's set to Fahrenheit — 72 is a comfortable room temperature.

走廊墙上有个恒温器。按上下箭头调温度就行。温度是华氏的——72度是比较舒适的室温。

💡 美国用华氏度：72°F ≈ 22°C。一般68-74°F是舒适区间。记住公式：(°F - 32) × 5/9 = °C

Yes, there's a washer and dryer in the closet by the bathroom. Detergent is on the shelf above. Please don't run it after 10 PM — the neighbors can hear it.

有的，洗衣机和烘干机在浴室旁边的壁橱里。洗衣液在上面的架子上。请晚上10点以后不要用——邻居能听到。

There are two bins under the kitchen sink — gray for regular trash, blue for recycling. Trash pickup is on Tuesdays. Just leave the bags by the curb before 7 AM.

厨房水槽下面有两个垃圾桶——灰色是普通垃圾，蓝色是可回收物。每周二收垃圾。早上7点前把垃圾袋放到路边就行。

💡 欧美很多地方垃圾分类是强制的。常见分类：trash/garbage（普通垃圾）、recycling（可回收）、compost（厨余堆肥）。

Great! If you need anything, just message me through the app. Enjoy your stay!

好的！如果需要什么，通过App给我发消息就行。祝你住得愉快！

Oh no, sorry about that! Can you check the water heater? It's in the utility closet next to the kitchen. Make sure the switch is turned on — sometimes it gets accidentally flipped off.

哎呀，抱歉！你能看一下热水器吗？在厨房旁边的杂物间里。确认一下开关是不是开着的——有时会不小心被关掉。

I see. Let me contact my maintenance person. He can come by this afternoon, probably around 3 PM. Would that work for you?

我明白了。我联系一下维修工。他今天下午能过来，大概3点左右。你方便吗？

Try restarting the router — unplug it for 30 seconds and then plug it back in. It's the white box on top of the bookshelf in the living room.

试试重启路由器——拔掉电源等30秒再插回去。路由器是客厅书架上面的白色盒子。

💡 "Have you tried turning it off and on again?" 是欧美解决技术问题的经典第一步，重启确实能解决很多问题。

That's definitely not normal — it should be around 50 Mbps. I'll call the internet provider tomorrow morning. In the meantime, I can share my mobile hotspot password with you — would that help?

那肯定不正常——应该有50 Mbps左右。我明天早上打电话给网络供应商。现在我可以把手机热点密码分享给你，能帮上忙吗？

Hmm, that might be a filter issue. When was the last time you turned it on? Try running it on fan-only mode first and see if the noise goes away. If not, I'll have the maintenance guy look at that too when he comes at 3.

嗯，可能是滤网的问题。你什么时候开的？先试试只开送风模式，看噪音是否消失。如果还是有声音，维修工3点来的时候一起看看。

You don't need to be there — I have a spare key and I'll meet him at the apartment. I'll text you once everything is fixed. Really sorry for the trouble!

你不需要在。我有备用钥匙，我会在公寓跟他碰面。修好了我发消息告诉你。真的很抱歉给你添麻烦了！