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电子产品配件 — Electronics Accessories
在电子产品店购买手机配件、了解保修和产品规格 This scene includes 21 dialogue turns across 2 conversation paths, helping you practice with 电子产品销售员.
Dialogue Preview · 对话预览
Phone Accessories · 手机配件购买
basicHi! Welcome to Tech Zone. What can I help you find today?
你好！欢迎来到 Tech Zone。今天想找什么？
Hi, I need a phone case and a charger for my iPhone 15. Where would those be?
你好，我需要一个 iPhone 15 的手机壳和充电器。在哪里？
Phone cases are right over here, and chargers are on the next aisle. Are you looking for a specific type of case — clear, rugged, or slim?
手机壳在这边，充电器在下一个过道。您想找什么类型的壳——透明的、防摔的还是超薄的？
Something rugged, please. I tend to drop my phone a lot. And what's the difference between these two chargers?
防摔的吧。我经常摔手机。这两个充电器有什么区别？
This one is a standard 20-watt charger — it'll charge your phone to 50% in about 30 minutes. This one is 45 watts, so it's much faster, but it's $15 more. Both are MagSafe compatible.
这个是标准20瓦充电器——大约30分钟充到50%。这个是45瓦的，快很多，但贵15美元。两个都兼容 MagSafe。
I'll take the faster one. Does it come with a cable, or do I need to buy one separately?
我要快的那个。带数据线吗，还是要另外买？
It comes with a USB-C to USB-C cable. If you need a USB-C to Lightning cable, that's sold separately for $12.
附带一根 USB-C 转 USB-C 数据线。如果需要 USB-C 转 Lightning 的，要单买，12美元。
No, USB-C is fine. So the case and the charger — what's the total?
不用，USB-C 就行。手机壳加充电器——一共多少？
The rugged case is $39.99 and the 45-watt charger is $44.99. Your total before tax is $84.98. Would you like to add a screen protector? We're running a bundle deal — $10 off when you buy three accessories.
防摔壳39.99美元，45瓦充电器44.99美元。税前一共84.98美元。要加一个屏幕保护膜吗？我们有套装优惠——买三件配件减10美元。
Sure, I'll add the screen protector. Can you help me install it?
好的，加一个保护膜。可以帮我贴吗？
Absolutely! We offer free installation for screen protectors purchased in-store. I'll do it for you right now at the counter.
当然可以！店内购买的保护膜我们免费帮贴。我现在就在柜台帮您贴。
Great, thank you! I'll pay by card.
太好了，谢谢！我刷卡。
Warranty Inquiry · 保修咨询
intermediateI bought these wireless earbuds here two weeks ago, and the left one stopped working. Is this covered under warranty?
我两周前在这里买的无线耳机，左边的不响了。这在保修范围内吗？
I'm sorry to hear that. Do you have your receipt or proof of purchase? Most electronics have a one-year manufacturer's warranty.
很抱歉。您有收据或购买凭证吗？大部分电子产品有一年的厂家保修。
Yes, here's the receipt. I also have the original box.
有的，收据在这。原包装盒也在。
Perfect. Since it's within 30 days, you can do a direct exchange or get a full refund. Would you like to swap them for a new pair or try a different model?
太好了。因为在30天内，可以直接换新或全额退款。您想换一副同款的还是试试其他型号？
I'll exchange for the same model. But I'm worried it might happen again. Do you have an extended warranty?
我换同款吧。但我担心再出问题。有延保吗？
We do! Our protection plan covers accidental damage and defects for two years. It's $19.99 for earbuds in this price range. It also covers one free replacement, no questions asked.
有的！我们的保障计划覆盖意外损坏和缺陷，有效期两年。这个价位的耳机保障计划是19.99美元。还包含一次免费换新，无需解释原因。
That sounds worth it. I'll add the protection plan. Can you set up the new earbuds for me?
听起来值得。加上保障计划。能帮我设置一下新耳机吗？
Of course! I'll pair them with your phone right now. It only takes a minute. Here's your new pair with the warranty card.
当然！我现在帮你和手机配对。只要一分钟。这是您的新耳机和保修卡。
Thank you so much. You've been really helpful!
太感谢了。你帮了大忙！
Key Phrases · 关键短语
aisle
过道
clear
透明的
rugged
防摔的/坚固的
slim
超薄的
watt
瓦
compatible
兼容的
charge to 50%
充到50%
comes with
附带/包含
sold separately
单独出售
before tax
税前
screen protector
屏幕保护膜
bundle deal
套装优惠
How to practice this scene · 如何练习
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Repeat · 逐句跟读
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Role-play · 角色扮演
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FAQ · 常见问题
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