What English phrases do you need for shopping abroad?

Of course! Our most popular model right now is the Galaxy S25. We also have the iPhone 16 and the Pixel 9. Are you looking for anything specific — camera quality, battery life, or budget?

当然！目前最畅销的是 Galaxy S25。我们也有 iPhone 16 和 Pixel 9。您有什么特别的需求吗——相机、续航还是预算方面？

It comes in 128GB, 256GB, and 512GB. The 256GB is the most popular — it's $999. The camera is excellent, with a 200-megapixel main sensor and 5x optical zoom.

有128GB、256GB和512GB三个版本。256GB最受欢迎，999美元。相机非常出色，主摄2亿像素，还有5倍光学变焦。

Yes, it comes with a one-year manufacturer's warranty. We also offer an extended protection plan — two years of coverage including accidental damage for $149.

有的，自带一年厂家保修。我们还提供延保服务——149美元可以享受两年保障，包括意外损坏。

Absolutely! We have screen protectors starting at $29 and cases from $39. I'd recommend this clear case — it's slim and shows off the phone's color. Want me to put the screen protector on for you?

当然！屏幕保护膜29美元起，手机壳39美元起。推荐这款透明壳——很薄，还能看到手机本身的颜色。要我帮您贴膜吗？

The phone is $999, the protection plan is $149, screen protector $29, and the case $39. Your total before tax is $1,216. With tax, it comes to $1,319.36. How would you like to pay?

手机999美元，延保149美元，贴膜29美元，手机壳39美元。税前总计1216美元。含税是1319.36美元。您怎么付款？

Of course. Here's your itemized receipt. I've also activated the phone and set up your warranty. The serial number is on the receipt — keep it safe. Enjoy your new phone!

当然。给您明细收据。手机已经激活了，保修也登记好了。序列号在收据上——请妥善保管。新手机用着愉快！

Yes! If you're a non-resident visitor, you may be eligible for a VAT refund. Do you have your passport with you?

可以！如果您是非本地居民，可能有资格申请增值税退税。您带护照了吗？

💡 退税政策因国家而异。欧洲多数国家支持 VAT 退税，美国大部分州没有游客退税。

I'll fill out a tax-free form for you. You'll need to show the form, the receipt, and the unused item at the customs counter at the airport before you check in. They'll stamp the form, and then you can get your refund at the refund counter.

我帮您填一张免税表格。您在机场办登机手续之前，需要在海关柜台出示表格、收据和未使用的商品。他们会在表格上盖章，然后您就可以在退税柜台拿到退款了。

The VAT rate is 20%, but the actual refund is usually around 12-15% after the processing fee. On your $1,200 purchase, you'd get roughly $150 to $180 back.

增值税税率是20%，但扣除手续费后实际退税大约在12-15%。您这笔1200美元的消费，大概可以退150到180美元。

At the airport, you can choose cash or card. Cash is immediate but there's a slightly higher fee. Card refund takes about 5-10 business days but you get a better rate. I'd recommend the card refund personally.

在机场可以选现金或退到卡里。现金是即时的但手续费稍高。退到卡上需要5-10个工作日，但汇率更划算。我个人建议退到卡里。

Exactly. Keep the item unused and in its original packaging. Bring the product, this receipt, the tax-free form, and your passport. I'd suggest getting to the airport at least 3 hours early to allow time for the process.

没错。商品保持未使用状态和原包装。带上商品、这张收据、免税表格和护照。建议至少提前3小时到机场，给退税留出时间。