How to use English for transportation abroad?

Which train are you on? Let me check the system for the latest update.

您坐哪趟车？我查一下系统里的最新信息。

There's a signal problem on the tracks. Current estimate is a 45-minute delay. We'll make announcements as we get updates.

轨道上有信号故障。目前预计延误45分钟。有更新的话会广播通知。

What's your connection? Let me see if we can rebook you on a later train at no extra charge.

你转乘哪趟车？我看看能不能免费帮你改签到后面的班次。

I've rebooked you on the 9:30 PM to Milwaukee. No extra cost. Here's your updated ticket.

我已经帮你改签到晚上9:30去密尔沃基的车了。不加钱。这是你更新的票。

The waiting lounge is upstairs. There's also a food court on the ground floor if you're hungry.

候车室在楼上。如果饿了，一楼还有美食广场。

I'm sorry for the inconvenience. Yes, you're eligible for a full refund since the train was cancelled. May I see your ticket?

很抱歉给您带来不便。可以的，火车取消的话您有资格获得全额退款。能看一下您的票吗？

Yes, the refund will be processed back to your credit card within 5 to 7 business days.

是的，退款会在5到7个工作日内退回您的信用卡。

For cancellations, we offer a $25 travel credit on top of the refund. I can add it to your account.

对于取消的情况，除了退款外还提供25美元的旅行积分。我可以加到您的账户里。

The next available train is at 6:45 PM. I can book you on that one with your refunded ticket value. No additional charge.

下一趟是6:45 PM的。我可以用退款的金额帮您订这趟，不用额外付费。

Done. I've sent a confirmation to your email. You'll board on Platform 3. Again, I'm sorry for the inconvenience.

好了。确认信已发到您的邮箱。在3号站台上车。再次为不便道歉。