快餐APP下单问题
使用快餐APP下单遇到问题，到店沟通本场景包含 16 句对话，2 条练习路径，帮你练熟和快餐店员的真实交流。
对话预览
APP取餐
basicHi, I placed an order through the app. Here's my order number.
你好，我在APP上下了单。这是我的订单号。
Let me pull that up... Order 2847? A double cheeseburger meal?
让我查一下……2847号？双层芝士堡套餐？
Yes, that's mine.
对，是我的。
It's almost ready. Just another minute. You can wait by the pickup counter.
快好了。再等一分钟。你可以在取餐台等。
Sure. Oh, I forgot to add a sauce. Can I still add one?
好的。哦，我忘了加酱。还能加吗？
No problem! Which sauce? We have ketchup, mayo, BBQ, ranch, and hot sauce.
没问题！要什么酱？有番茄酱、蛋黄酱、烧烤酱、田园酱和辣酱。
BBQ sauce, please. Is there an extra charge?
烧烤酱。要额外收费吗？
First sauce is free. Here you go, and your food is ready too!
第一份酱免费。给你，你的餐也好了！
APP订单出错
intermediateExcuse me, I picked up my app order but I think something's missing.
不好意思，我取了APP订单但好像少了东西。
Oh no, I'm sorry about that. Can I see your order on the app?
哦抱歉。能看一下你APP上的订单吗？
Sure. It shows I ordered two burgers, fries, and a milkshake. But I only got one burger.
好的。上面显示我点了两个汉堡、薯条和奶昔。但只有一个汉堡。
You're right, I can see that. Let me get the second burger made for you right away.
你说得对，我看到了。我马上让人给你做第二个汉堡。
Thank you. Also, I asked for no mayo on both burgers in the app.
谢谢。另外，我在APP上两个汉堡都选了不要蛋黄酱。
Let me check this one... Oh, it does have mayo. I'll remake both of them. Really sorry about that.
让我看看这个……确实有蛋黄酱。两个都给你重做吧。真的很抱歉。
I appreciate that. How long will it take?
谢谢。要多久？
Just about three minutes. I'll bring them out to you. Again, so sorry for the inconvenience.
大约三分钟。我给你送过去。再次抱歉给你带来不便。
关键短语
pull that up
查一下
pickup counter
取餐台
ketchup
番茄酱
mayo
蛋黄酱
first sauce is free
第一份酱免费
I'm sorry about that
抱歉
right away
马上
remake
重做
inconvenience
不便
如何练习
听一遍
先完整听一遍，熟悉对话节奏和语境。
逐句跟读
模仿发音、语调和节奏，一句一句跟。
角色扮演
扮演旅客方，和 AI 对手实时练习。