How to order food in English at a restaurant?
外卖/食品配送 — Food Delivery & Takeout
通过电话或App点外卖，与配送员沟通取餐，处理订单问题 This scene includes 20 dialogue turns across 2 conversation paths, helping you practice with 外卖配送员/餐厅电话接线员.
Dialogue Preview · 对话预览
Phone Takeout Order · 电话点外卖
basicThank you for calling Lucky Dragon. Is this for dine-in, takeout, or delivery?
感谢致电福龙。您是堂食、自取还是外送？
Takeout, please. I'd like to place an order for pickup in about 30 minutes.
自取。我想点外卖，大概30分钟后来取。
Sure thing. What can I get for you?
好的。您要点什么？
Can I get one Kung Pao chicken, one beef with broccoli, and two orders of fried rice? Oh, and an egg drop soup.
来一份宫保鸡丁、一份西兰花牛肉、两份炒饭。对了，再加一份蛋花汤。
Got it. For the Kung Pao, mild, medium, or spicy? And the fried rice — regular, chicken, or shrimp?
好的。宫保鸡丁要微辣、中辣还是特辣？炒饭要普通的、鸡肉的还是虾仁的？
Medium spice for the Kung Pao, and both fried rice with chicken, please.
宫保鸡丁中辣，两份都要鸡肉炒饭。
Alright. Your total comes to $38.75. Would you like to pay now over the phone or when you pick up?
好的。一共38.75美元。现在电话付款还是取的时候付？
I'll pay when I pick up. What's the address again?
取的时候付。地址再说一下？
We're at 234 Main Street, between the bank and the shoe store. Your order will be ready in about 25 minutes. Name for the order?
我们在主街234号，银行和鞋店中间。大概25分钟后好。请问订单名字？
Wang. W-A-N-G. See you in 25 minutes!
王。W-A-N-G。25分钟后见！
Meeting the Delivery Driver · 接外卖配送
intermediateHi, this is your DoorDash driver. I'm at the building but I can't find the entrance. I'm on Oak Street side.
你好，我是你的DoorDash配送员。我到楼下了但找不到入口。我在橡树街这边。
Hi! The main entrance is actually on Maple Avenue — the other side of the building. There's a glass door with a blue awning.
你好！主入口其实在枫树大道那边——楼的另一面。有个蓝色遮阳篷的玻璃门。
Oh, I see it now! Do I need to be buzzed in, or can I just walk up?
哦，我看到了！需要按门铃还是直接进？
I'll come down to meet you. I'm on the 5th floor, so give me two minutes. I'm wearing a red jacket.
我下来接你。我在5楼，给我两分钟。我穿红色外套。
Sounds good, I'll wait by the door. Oh, just a heads up — the restaurant was out of Sprite, so they substituted it with 7-Up. Hope that's okay.
好的，我在门口等。对了提醒一下——餐厅没有雪碧了，换成了七喜。希望没关系。
That's totally fine. Thank you for letting me know! I'm coming down now.
完全没问题。谢谢你告诉我！我现在下来。
Here you go! There should be two bags — one with the food and one with the drinks. Can you double-check that everything's there?
给您！应该有两个袋子——一个装食物，一个装饮料。您确认一下东西齐不齐？
Let me see... Hmm, I ordered three containers but there are only two here. I think the beef with broccoli is missing.
我看看……嗯，我点了三个盒饭但这里只有两个。西兰花牛肉好像少了。
Oh no, I'm sorry about that. You can report the missing item in the app and they'll give you a refund or credit. Or I can call the restaurant right now to see if they left it out by mistake.
哦不好意思。您可以在App里报告缺少的餐品，他们会退款或给积分。或者我现在打电话给餐厅看看是不是忘了。
I'll report it in the app. Thank you for your help though — I'll make sure to give you a five-star rating!
我在App里报告吧。不过还是谢谢你的帮忙——我一定给你五星好评！
💡 在美国外卖App中给配送员好评和小费是重要的礼仪。配送员的收入很大程度上依赖小费。
Key Phrases · 关键短语
dine-in
堂食
takeout
自取/打包
delivery
外送
mild
微辣
medium
中辣
spicy
特辣
over the phone
电话付款
when you pick up
取的时候
name for the order
订单名字
DoorDash driver
DoorDash配送员
can't find the entrance
找不到入口
DoorDash
在这句话里表示：美国最流行的外卖配送平台之一
Cultural Notes · 文化注释
- •在美国外卖App中给配送员好评和小费是重要的礼仪。配送员的收入很大程度上依赖小费。
How to practice this scene · 如何练习
Listen · 听一遍
Play the full dialogue to understand the context and flow.
Repeat · 逐句跟读
Mimic pronunciation, intonation, and rhythm phrase by phrase.
Role-play · 角色扮演
Practice as the traveler while listening to the other speaker.
FAQ · 常见问题
What do you say when "food delivery & takeout" in English?
What will staff/locals say to you during "food delivery & takeout"?
How many English phrases are in this "Food Delivery & Takeout" scene?
Are there cultural tips for "food delivery & takeout" in English-speaking countries?
Related Restaurant Scenes · 相关场景
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