How to describe medical symptoms in English?

I can help you with that. Can I have your policy number and the date of the medical visit?

我可以帮你。请提供你的保单号和就医日期。

I see your policy. You're covered for up to $50,000 in medical expenses with a $100 deductible. What was the total cost of the visit?

我查到了你的保单。你的医疗费用保额最高5万美元，免赔额100美元。就诊总费用是多少？

Please email the itemized receipt, the doctor's report, and a copy of your passport to claims@travelinsure.com. Include your policy number in the subject line.

请把逐项收据、医生报告和护照复印件发邮件到claims@travelinsure.com。主题行写上保单号。

Typically 10 to 15 business days after we receive all documents. The reimbursement will be sent to your bank account. With the $100 deductible, you'll receive $95 back.

通常收到所有文件后10到15个工作日。报销会打到你的银行账户。扣除100美元免赔额后，你会收到95美元。

Yes, we can wire it internationally. There may be a small transfer fee. Alternatively, we can issue a check or use PayPal.

可以，我们可以国际汇款。可能有少量转账费。或者也可以开支票或用PayPal。

Let me pull up your claim. It shows that the dental treatment was denied because dental care is not covered under your basic travel insurance plan.

让我调出你的理赔。显示牙科治疗被拒了，因为你的基本旅行保险计划不包含牙科。

You make a good point. Emergency dental due to an accident may fall under accident coverage. Let me escalate this to our claims review team. Can you provide the accident report?

你说得有道理。意外导致的紧急牙科可能属于意外伤害保障。让我升级到理赔审核团队。能提供事故报告吗？

Please send the ER records and any photos of the injury. The review team will re-evaluate your claim within 7 business days.

请发送急诊记录和任何受伤照片。审核团队会在7个工作日内重新评估你的理赔。

You can file a formal appeal within 30 days. You can also contact your country's insurance ombudsman for assistance.

你可以在30天内提交正式申诉。也可以联系你所在国家的保险调解员寻求帮助。

You're welcome. I've noted our conversation in your file. Your reference number for this inquiry is CLM-2026-7721.

不客气。我已在你的档案中记录了我们的对话。本次咨询的参考号是CLM-2026-7721。