How to communicate in English at a hotel?

There's a laundry bag in your closet with a form to fill out. Just list the items and place the bag outside your door before 9 AM.

衣柜里有洗衣袋和填写单。列出衣物，早上9点前放在门口就行。

Standard service is same-day — returned by 6 PM. We also offer express service with a 3-hour turnaround for an extra 50%.

标准服务当天取，下午6点前送回。也有加急服务，3小时完成，加收50%。

Shirts are $6, pants are $8, and a full suit is $20 for dry cleaning. The price list is on the laundry form.

衬衫6美元，裤子8美元，全套西装干洗20美元。价格表在洗衣单上。

Yes, we recommend dry cleaning for silk and wool items. Just mark it on the form and we'll handle it with care.

是的，丝绸和羊毛建议干洗。在单子上标注一下，我们会小心处理。

Don't worry, we deal with this quite often. Can you bring it down to the front desk right away? The sooner we treat the stain, the better.

别担心，我们经常处理这种情况。能马上拿到前台吗？越早处理污渍效果越好。

We'll do our best. For rush stain treatment, there's a $15 surcharge on top of the regular cleaning fee. Is that okay?

我们尽力。紧急去污在普通洗衣费基础上加收15美元。可以吗？

We'll hang it on your door handle by 6:30 AM. If the stain doesn't come out completely, we won't charge you for the treatment.

6:30之前挂到您门把手上。如果污渍没完全去掉，去污费用不收。

No problem at all. Also, I'd suggest dabbing the area with cold water in the meantime — don't rub it. We'll take it from there.

不客气。另外建议您先用冷水轻拍污渍处——别搓。剩下的交给我们。