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How to communicate in English at a hotel?

客房服务Room Service

通过电话点餐送到房间,包括点餐和特殊要求 This scene includes 14 dialogue turns across 2 conversation paths, helping you practice with 客房服务员.

Hotel · 酒店14 phrasesBasic 基础Intermediate 进阶

Dialogue Preview · 对话预览

Ordering Room Service · 点餐送到房间

basic

Room service, how may I help you?

客房服务部,请问有什么可以帮您?

You

Hi, this is room 1208. I'd like to order some food, please.

你好,我是1208房间。我想点些东西吃。

Of course! We have a menu in your room, or I can tell you about tonight's specials. What are you in the mood for?

当然!房间里有菜单,或者我可以告诉您今晚的特色菜。您想吃什么?

You

I'd like a club sandwich and a Caesar salad. And a pot of green tea, please.

我要一个总汇三明治和一份凯撒沙拉。再来一壶绿茶。

Sure. The club sandwich comes with fries or a side salad. Which would you prefer?

好的。总汇三明治配薯条或配菜沙拉,您选哪个?

You

Fries, please.

薯条吧。

Got it. That will be about 30 minutes. The total comes to $38 plus a service charge. Shall I charge it to your room?

好的。大约30分钟送到。一共38美元加服务费。挂房间账吗?

You

Yes, please charge it to the room. Thank you.

好的,挂房间账。谢谢。

Dietary Requirements · 特殊饮食要求

intermediate

Room service, good evening.

客房服务,晚上好。

You

Hi, room 1208. I'd like to order dinner, but I have some food allergies. I'm allergic to shellfish and nuts.

你好,1208房间。我想点晚餐,但我有一些食物过敏。我对贝类和坚果过敏。

💡 在国外一定要主动告知过敏信息,餐厅和酒店会非常重视。

Thank you for letting us know. I'll flag that in our system. Let me recommend some safe options. Our grilled chicken with mashed potatoes is nut-free and shellfish-free. We also have a pasta with tomato sauce.

感谢您告知。我会在系统里标注。推荐一些安全的选择:烤鸡配土豆泥不含坚果和贝类。还有番茄酱意面。

You

The grilled chicken sounds good. Is the sauce made with any nuts?

烤鸡听起来不错。酱汁里有坚果吗?

No, the sauce is a herb butter — completely nut-free. I'll also make a note for the kitchen to use separate utensils to avoid cross-contamination.

没有,酱汁是香草黄油的——完全不含坚果。我会特别通知厨房用单独的餐具,避免交叉污染。

You

That's very reassuring. I'll go with the grilled chicken. Thank you for being so careful.

那我就放心了。就要烤鸡吧。谢谢你这么仔细。

Key Phrases · 关键短语

room service

客房服务

how may I help you

有什么可以帮您

menu

菜单

tonight's specials

今晚特色菜

in the mood for

想吃

comes with

搭配/附带

fries

薯条

side salad

配菜沙拉

about 30 minutes

大约30分钟

service charge

服务费

charge it to your room

挂房间账

food allergies

食物过敏

Cultural Notes · 文化注释

  • 在国外一定要主动告知过敏信息,餐厅和酒店会非常重视。

How to practice this scene · 如何练习

1

Listen · 听一遍

Play the full dialogue to understand the context and flow.

2

Repeat · 逐句跟读

Mimic pronunciation, intonation, and rhythm phrase by phrase.

3

Role-play · 角色扮演

Practice as the traveler while listening to the other speaker.

FAQ · 常见问题

What do you say when "room service" in English?
You can start with: "Hi, this is room 1208. I'd like to order some food, please." (你好,我是1208房间。我想点些东西吃。).
What will staff/locals say to you during "room service"?
You may hear: "Room service, how may I help you?" (客房服务部,请问有什么可以帮您?).
How many English phrases are in this "Room Service" scene?
This scene contains 14 dialogue turns across 2 conversation flows, covering ordering room service, dietary requirements.
Are there cultural tips for "room service" in English-speaking countries?
在国外一定要主动告知过敏信息,餐厅和酒店会非常重视。

Related Hotel Scenes · 相关场景

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