How to communicate in English at a hotel?

Yes, we are pet-friendly! We accept dogs and cats under 50 pounds. There's a nightly pet fee of $35.

是的，我们是宠物友好酒店！接受50磅以下的猫狗。每晚收取35美元的宠物费。

A golden retriever — lovely! Pets are welcome in the lobby and your room. They're not allowed in the restaurant, pool area, or fitness center. We do have a dog relief area in the back garden.

金毛——很可爱！宠物可以进大厅和客房。不能进餐厅、泳池区和健身中心。后花园有一个宠物活动区。

Yes, all pets must be on a leash in common areas. We can also provide a pet bed and water bowl for your room at no extra charge.

是的，所有宠物在公共区域必须系牵引绳。我们还可以免费为您的房间提供宠物床和水碗。

Yes, the $200 deposit is fully refundable as long as there's no damage to the room. We do a quick inspection at checkout and release the hold within 3-5 business days.

是的，200美元押金在房间无损坏的情况下全额退还。退房时我们会做一次快速检查，3-5个工作日内释放预授权。

Thanks for letting us know — we appreciate the honesty. I'll send housekeeping up for a deep clean. Minor accidents like that are usually covered by the pet fee, not the deposit.

谢谢告知——感谢您的诚实。我会派客房部去做深度清洁。这种小意外通常由宠物费覆盖，不会扣押金。

That would be great. And just a reminder — the dog relief area in the garden is available 24/7. Feel free to call us if you need anything else for your pup.

那太好了。提醒一下——后花园的宠物活动区24小时开放。如果您的狗狗需要什么，随时联系我们。