How to communicate in English at a hotel?

Welcome! Would you like valet parking?

欢迎！需要代客泊车吗？

Valet parking is $35 per night with in-and-out privileges. Just present your ticket each time you need your car.

代客泊车每晚35美元，可以随时存取。每次取车出示停车票就行。

We recommend taking any valuables with you. The garage is secure, but we're not responsible for items left in the vehicle.

建议带走贵重物品。车库是安全的，但我们不对留在车内的物品负责。

Here's your valet ticket. When you need your car, just call the valet desk or hand this ticket to the doorman. Please allow about 10 minutes for retrieval.

这是您的泊车票。取车时打泊车服务电话或把票给门卫。请预留大约10分钟取车时间。

I'll make a note of that. If you call down to the valet desk at 7:45, we'll have it ready and waiting. Have a great evening!

我记下了。如果您7:45打电话来泊车台，我们会提前备好车。祝您晚上愉快！

I'll have it brought up in about 10 minutes. Would you like to wait in the lobby?

大约10分钟开上来。您在大厅等可以吗？

I'm very sorry about that. Let me get my manager. We take these reports seriously and we do have cameras in the garage.

非常抱歉。我叫经理过来。我们很重视这类报告，车库里有监控。

Thank you for the photo, that's very helpful. We'll review the security footage and file a claim with our insurance. You won't be charged for the repair.

感谢您的照片，很有帮助。我们会查看监控并向保险公司报案。维修费用不会让您承担。

If it's a rental car, we'll coordinate directly with the rental company. If it's your own vehicle, I'll give you our insurance contact and a written incident report for your records.

如果是租的车，我们直接和租车公司协调。如果是您自己的车，我给您保险联系方式和书面事故报告留档。