How to communicate in English at a hotel?

Welcome to the Grand Hotel! Will you be using our valet parking service today?

欢迎来到格兰酒店！今天要使用代客泊车服务吗？

Valet parking is $40 per night for hotel guests, with unlimited in-and-out privileges. I'll give you a claim ticket — just bring it to the front desk or call us when you need your car.

住店客人代客泊车每晚40美元，不限进出次数。我给您一张取车凭证——需要取车时拿着凭证去前台或打电话给我们。

Of course! Let me pop the trunk... I'll get a luggage cart. We'll bring everything to the front desk for you. Is there anything valuable you'd like to keep with you?

当然！让我打开后备箱……我去拿行李推车。我们会把所有东西送到前台。有什么贵重物品需要自己随身带吗？

Usually about 10 to 15 minutes. If you know in advance, you can call us 15 minutes beforehand and we'll have it waiting for you at the entrance. Here's your claim ticket and the valet phone number.

通常10到15分钟。如果提前知道的话，可以提前15分钟打电话给我们，车会在入口等您。这是您的取车凭证和泊车服务电话。

Either is fine! Most guests tip when they pick up the car. Thank you for asking. Enjoy your stay!

都行！大多数客人取车时给。感谢您的询问。祝您住得愉快！

The self-parking garage is behind the hotel. Take the first right after the main entrance. Self-parking is $25 per night, compared to $40 for valet. You'll use your room key to access the garage.

自助停车场在酒店后面。过了正门第一个右转。自助停车每晚25美元，相比代客泊车的40美元。用房卡进出停车场。

Yes, we have 6 EV charging stations on Level B1 of the parking garage. They're Tesla and CCS compatible. Charging is complimentary for hotel guests — just plug in and it starts automatically when it detects your car.

有，停车场B1层有6个电动车充电桩。兼容特斯拉和CCS接口。住店客人免费充电——插上就行，检测到车辆后自动开始充电。

You can put your name on the waiting list at the front desk. We'll text you when a spot opens up. There's also a public charging station about half a mile from the hotel on Oak Street, if you need a charge urgently.

可以在前台登记等候名单。有空位时我们会发短信通知您。如果急需充电，酒店半英里外的橡树街也有一个公共充电站。

Our Level 2 chargers add about 25 to 30 miles of range per hour. So for a full charge from low battery, you're looking at about 8 to 10 hours — perfect for an overnight charge. If you need faster charging, there's a DC fast charger at the shopping mall 2 miles away.

我们的二级充电桩每小时大约增加25到30英里续航。所以从低电量充满大概需要8到10小时——非常适合过夜充电。如果需要快充，两英里外的购物中心有直流快充桩。

Absolutely. The garage has 24-hour security cameras, a security guard on patrol, and key-card-only access. It's well lit and we've never had any incidents. Your car will be perfectly safe.

绝对安全。车库有24小时监控摄像头、保安巡逻和刷卡进出。灯光充足，从未发生过任何事故。您的车会非常安全。