How to communicate in English at a hotel?

Our rewards program is free to join. You earn 10 points per dollar spent on room charges, dining, and spa services. Points can be redeemed for free nights.

我们的会员计划免费加入。房费、餐饮和水疗消费每花1美元赚10积分。积分可以兑换免费住宿。

A standard room starts at 20,000 points. Suites are 40,000 points. You also get member-only rates, which are typically 10% lower than the public rate.

标准间起步20,000积分。套房40,000积分。还有会员专属价，通常比公开价低10%。

If you sign up now, I can retroactively apply points for your entire stay. That's a great way to get started!

如果您现在注册，我可以追溯整个住宿的积分。很好的开始！

Just your name, email address, and phone number. I can sign you up right here — it takes about 2 minutes. You'll get a digital membership card by email.

只需要姓名、邮箱和电话号码。我这里就能注册——大约2分钟。电子会员卡会发到邮箱。

Welcome back! As a Gold member, you enjoy complimentary breakfast, late checkout until 2 PM, free room upgrades when available, and access to our executive lounge.

欢迎回来！金卡会员享有免费早餐、下午2点延迟退房、有空房时免费升级，以及行政酒廊使用权。

Complimentary drinks and snacks all day, evening cocktail hour from 5 to 7 PM with free wine and appetizers, and a quiet workspace with printing services.

全天免费饮品和小食，下午5到7点有免费酒水和开胃菜的鸡尾酒时间，还有安静的工作区和打印服务。

You're currently at 42 nights this year. Platinum requires 50 nights. Just 8 more nights and you'll reach Platinum, which adds suite upgrades and 50% bonus points.

您今年已住42晚。白金卡需要50晚。再住8晚就达到白金，增加套房升级和50%额外积分。

Yes, download our app. It shows your points balance, tier progress, and you can even book rooms and request upgrades directly from it.

有的，下载我们的APP。可以看积分余额、等级进度，还能直接订房和申请升级。