How to communicate in English at a hotel?

Yes, we have ADA-compliant accessible rooms on every floor. They feature wider doorways, roll-in showers, grab bars, and lowered countertops.

有的，每层都有符合ADA标准的无障碍房间。配有加宽门口、无门槛淋浴、扶手和降低的台面。

Absolutely. All public areas are wheelchair accessible with ramps and automatic doors. The pool also has a wheelchair lift for pool entry.

当然。所有公共区域都有坡道和自动门，轮椅可通行。泳池也有轮椅升降机方便入水。

No extra charge at all. Accessible rooms are the same rate as standard rooms. It's the law, and it's the right thing to do.

完全不加收。无障碍房间和标准间同价。这是法律要求，也是应该做的。

Of course. Just give us about 20 minutes' notice and we'll arrange a wheelchair-accessible vehicle. Our concierge can also recommend accessible tourist attractions.

当然。提前约20分钟通知我们就行。我们的礼宾台也可以推荐无障碍旅游景点。

We have rooms equipped with visual alert systems — the doorbell and phone flash a light instead of ringing. The fire alarm also has a strobe light and a bed shaker.

我们有配备视觉提示系统的房间——门铃和电话闪灯而不是响铃。火警也有闪灯和床震器。

Yes, all our TVs support closed captioning. I can also provide a written guide for all hotel services so your father doesn't need to rely on phone calls.

有的，所有电视都支持字幕。我还可以提供酒店所有服务的书面指南，这样您父亲不需要依赖电话。

Yes! Guests can text the front desk at this number for any requests. We also have a tablet in the room that connects directly to our services — everything is visual and text-based.

是的！客人可以发短信到这个号码联系前台。房间里还有一个平板电脑直连酒店服务——全是视觉和文字操作。

Yes, we can set a vibrating alarm clock or use the bed shaker for wake-up. We can also send a staff member to knock with a flashlight signal at the peephole.

可以，我们可以设震动闹钟或用床震器叫醒。也可以派工作人员来用手电筒在猫眼处打信号。