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How to communicate in English at a hotel?

叫醒服务Wake-up Call & Morning Requests

设置叫醒电话和早间服务请求 This scene includes 22 dialogue turns across 2 conversation paths, helping you practice with 前台接待员.

Hotel · 酒店22 phrasesBasic 基础Basic 基础

Dialogue Preview · 对话预览

Setting a Wake-up Call · 设置叫醒电话

basic
You

Hi, could I get a wake-up call tomorrow morning?

你好,能帮我设置明天早上的叫醒电话吗?

Of course! What time would you like the call?

当然!您想几点叫醒?

You

5:30 AM, please. I have an early flight to catch.

早上5:30。我要赶早班飞机。

5:30 AM, got it. Would you like a backup call as well? Some guests like a second call 10 minutes later just in case.

早上5:30,好的。需要备用叫醒吗?有些客人喜欢10分钟后再打一次以防万一。

You

Yes, please. A backup call at 5:40 would be great. I'm a heavy sleeper.

好的。5:40再打一次。我睡得很沉。

💡 "heavy sleeper" 形容睡觉很沉、不容易醒的人,反义词是 "light sleeper"(浅眠的人)。

No problem — 5:30 and 5:40 AM. I've noted both. Would you also like us to arrange an early checkout or call a taxi for you?

没问题——5:30和5:40。都记下了。需要我们安排提前退房或帮您叫出租车吗?

You

Actually, yes. Could you have a taxi ready at 6:15? I need to be at the airport by 7.

好的。能帮我6:15准备好出租车吗?我7点要到机场。

A taxi at 6:15 AM to the airport. I'll book that for you. You can do an express checkout — just drop your key cards in the box by the front desk and we'll email you the final bill. That saves time in the morning.

早上6:15到机场的出租车。我帮您预订。您可以快速退房——把房卡投进前台旁边的盒子里,我们会邮件发送最终账单。这样早上能省时间。

You

That's very convenient. So I just leave the key cards and go?

很方便。就是把房卡留下直接走?

Exactly. Just make sure to check your room one last time for any belongings. We'll process everything and send the receipt to your email on file. Have a safe flight tomorrow!

没错。只要记得最后检查一下房间有没有遗留物品。我们会处理好一切,收据发到您登记的邮箱。祝明天一路平安!

In-Room Breakfast Order · 早餐送到房间

basic
You

Hello, I'd like to order breakfast to be delivered to my room tomorrow morning. Is that possible?

你好,我想预订明天早上把早餐送到房间。可以吗?

Absolutely! We have a breakfast menu you can order from. What time would you like it delivered?

当然可以!我们有早餐菜单供您选择。您想几点送到?

You

Around 7 AM. What do you recommend?

大约7点。你推荐什么?

Our most popular option is the American breakfast — two eggs any style, bacon or sausage, toast, and fresh orange juice. It's $22. We also have a lighter continental breakfast with pastries, fruit, yogurt, and coffee for $16.

最受欢迎的是美式早餐——两个蛋任选做法、培根或香肠、吐司和鲜榨橙汁。22美元。还有轻食欧陆早餐,有糕点、水果、酸奶和咖啡,16美元。

You

I'll have the American breakfast with scrambled eggs and bacon. And a pot of hot coffee, please.

我要美式早餐,炒蛋加培根。再来一壶热咖啡。

American breakfast, scrambled eggs, bacon, and a pot of coffee. Would you like milk or cream with your coffee? And any food allergies I should note?

美式早餐,炒蛋,培根,一壶咖啡。咖啡要配牛奶还是奶油?有什么食物过敏需要注意吗?

You

Just milk, please. No allergies. How will I know when it's at my door?

牛奶就好。没有过敏。怎么知道送到门口了?

We'll knock on your door and announce room service. If you'd prefer not to be disturbed, we can leave the tray outside your door and send you a text. Which would you prefer?

我们会敲门并说客房服务。如果您不想被打扰,我们可以把餐盘放在门外然后发短信通知您。您更喜欢哪种?

You

Please knock — I'll be up by then. Can I just charge it to the room?

请敲门——到时候我会起来的。可以记到房费上吗?

💡 "charge it to the room" 是酒店常用的说法,意思是把费用挂到房间账单上,退房时一起结算。

Of course, it'll be charged to your room. So that's an American breakfast at 7 AM tomorrow for room... what's your room number?

当然,记到房费上。那就是明早7点的美式早餐,您的房间号是?

You

Room 815.

815房。

Room 815, American breakfast at 7 AM. All set! Enjoy your evening, and we'll see you in the morning.

815房,早上7点美式早餐。搞定!祝您晚上愉快,明早见。

Key Phrases · 关键短语

backup call

备用叫醒

just in case

以防万一

early checkout

提前退房

arrange

安排

express checkout

快速退房

drop your key cards

投入房卡

final bill

最终账单

belongings

随身物品

on file

登记在案的

have a safe flight

一路平安

eggs any style

蛋任选做法

American breakfast

美式早餐

Cultural Notes · 文化注释

  • "heavy sleeper" 形容睡觉很沉、不容易醒的人,反义词是 "light sleeper"(浅眠的人)。
  • "charge it to the room" 是酒店常用的说法,意思是把费用挂到房间账单上,退房时一起结算。

How to practice this scene · 如何练习

1

Listen · 听一遍

Play the full dialogue to understand the context and flow.

2

Repeat · 逐句跟读

Mimic pronunciation, intonation, and rhythm phrase by phrase.

3

Role-play · 角色扮演

Practice as the traveler while listening to the other speaker.

FAQ · 常见问题

What do you say when "wake-up call & morning requests" in English?
You can start with: "Hi, could I get a wake-up call tomorrow morning?" (你好,能帮我设置明天早上的叫醒电话吗?).
What will staff/locals say to you during "wake-up call & morning requests"?
You may hear: "Of course! What time would you like the call?" (当然!您想几点叫醒?).
How many English phrases are in this "Wake-up Call & Morning Requests" scene?
This scene contains 22 dialogue turns across 2 conversation flows, covering setting a wake-up call, in-room breakfast order.
Are there cultural tips for "wake-up call & morning requests" in English-speaking countries?
"heavy sleeper" 形容睡觉很沉、不容易醒的人,反义词是 "light sleeper"(浅眠的人)。 "charge it to the room" 是酒店常用的说法,意思是把费用挂到房间账单上,退房时一起结算。

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