工作电话
接听或拨打工作电话，与客户沟通业务本场景包含 12 句对话，2 条练习路径，帮你练熟和客户的真实交流。
对话预览
接听客户电话
basicHi, this is Michael from Greenfield Corp. I am calling about the proposal you sent last week. Do you have a moment to chat?
你好，我是 Greenfield 公司的 Michael。我打电话是关于你上周发的提案。你现在方便聊吗？
Hi Michael! Of course, I have time now. What did you think of the proposal?
你好 Michael！当然，我现在有时间。你觉得提案怎么样？
Overall, it looks good. We really like the approach. But we have a few questions about the timeline and the budget breakdown.
总体来说不错。我们很喜欢这个方案。但对时间线和预算明细有几个问题。
Absolutely. I would be happy to walk you through those details. Which part would you like to start with?
当然。我很乐意跟你详细讲解。你想从哪部分开始？
Let us start with the timeline. Can the project be delivered by the end of Q2?
先说时间线吧。项目能在第二季度结束前交付吗？
Q1-Q4 指一年的四个季度，是英语职场中很常见的时间表达方式。
If we start by the end of this month, Q2 delivery is very doable. I will put together a detailed timeline and send it over by tomorrow.
如果这个月底开始，第二季度交付完全可行。我会准备一个详细时间表，明天发给你。
拨打客户电话
intermediateHi Michael, this is Wei from TechBridge. I am calling to follow up on our last conversation. Is now a good time?
你好 Michael，我是 TechBridge 的 Wei。我打电话跟进一下上次的谈话。现在方便吗？
Hey Wei, good timing. I was actually going to reach out to you today. We have reviewed the revised proposal and we are almost ready to move forward.
嘿 Wei，时间刚好。我其实今天正打算联系你。我们已经审查了修改后的提案，差不多准备好推进了。
That is great to hear! Was there anything else you needed from our side before signing off?
太好了！在最终确认前，你们还需要我们这边提供什么吗？
Just one thing — could you include a service-level agreement in the contract? Our legal team requires it.
就一件事——合同里能加一个服务级别协议吗？我们法务团队需要。
Of course. I will have our legal team draft an SLA and include it in the updated contract. I can send it over by Friday.
当然。我会让我们的法务起草一份 SLA 并加入更新后的合同。周五前发给你。
Sounds perfect. Looking forward to working with you on this, Wei. Talk soon!
很好。期待跟你合作，Wei。回头聊！
关键短语
this is ... from
我是……公司的……
do you have a moment
你现在方便吗
overall it looks good
总体来说不错
budget breakdown
预算明细
delivered by
在……之前交付
end of Q2
第二季度末
good timing
时间刚好
move forward
推进/往前走
service-level agreement
服务级别协议 (SLA)
legal team requires
法务团队要求
looking forward to working with you
期待跟你合作
talk soon
回头聊
文化注释
- •Q1-Q4 指一年的四个季度，是英语职场中很常见的时间表达方式。
如何练习
听一遍
先完整听一遍，熟悉对话节奏和语境。
逐句跟读
模仿发音、语调和节奏，一句一句跟。
角色扮演
扮演旅客方，和 AI 对手实时练习。