How to rent an apartment or buy a house in English?

Welcome! Great to meet you. The easiest way is through our resident portal — I'll give you the login info. For emergencies like a burst pipe or no heat, call the office directly. We have a twenty-four-hour emergency line.

欢迎！很高兴认识你。最简单的方式是通过我们的住户门户网站——我给你登录信息。紧急情况比如水管爆裂或没暖气，直接打办公室电话。我们有24小时紧急热线。

Sure, go ahead and submit that through the portal and our maintenance team will schedule it. Usually takes one to two business days for non-urgent requests. They'll text you before they come in.

没问题，在门户上提交一下，我们维修团队会安排。非紧急请求通常1-2个工作日处理。他们来之前会发短信通知你。

The gym is open from five a.m. to eleven p.m. Your apartment key fob works for the gym too — just tap it on the reader by the door. There's also a pool that's open Memorial Day through Labor Day, same key fob.

健身房早上5点到晚上11点开放。你的公寓钥匙卡也能开健身房——在门边的读卡器上刷一下就行。还有一个泳池，阵亡将士纪念日到劳动节期间开放，同一张卡。

Thanks for reporting that. We actually have an electrician scheduled for next week to look at a few things in the building. I'll add the second floor hallway to his work order. In the meantime, it's safe — it's just a ballast issue, not a wiring problem.

谢谢反映。其实下周我们已经安排了电工来检查楼里几个问题。我会把二楼走廊加到他的工单上。目前是安全的——只是镇流器的问题，不是线路问题。

You're not the first person to mention that. I've already reached out to the waste management company about adding a second pickup. It might bump the trash fee up by a few dollars, but I think most residents would prefer that to an overflowing dumpster.

你不是第一个提这个的。我已经联系了垃圾清运公司，要求增加一次清运。垃圾费可能会涨几美元，但我觉得大多数住户宁愿多付点也不想看到溢出的垃圾箱。

We send out a monthly email newsletter — make sure we have your email on file. There's also a physical bulletin board in the lobby near the mailboxes. And we just started a community Facebook group where residents post about events, lost and found, stuff like that.

我们每月发一份电子通讯——确保我们有你的邮箱。大厅邮箱附近还有一块实体公告栏。我们刚建了一个社区Facebook群，住户在上面发活动、失物招领之类的。