邮件转寄
搬家后在邮局设置邮件转寄,处理包裹投递问题本场景包含 12 句对话,2 条练习路径,帮你练熟和邮局职员的真实交流。
对话预览
设置邮件转寄
basicHi, I just moved to a new address and I'd like to set up mail forwarding from my old address. How do I do that?
你好,我刚搬到新地址,想把旧地址的邮件转寄到新地址。怎么办理?
在很多英语国家,大量重要文件(银行对账单、政府信件、税表)仍然通过邮寄。办理邮政的邮件转寄服务(如 USPS 的 mail forwarding)是搬家后的必做事项。
Sure thing. You can either fill out this form here at the counter, or you can do it online at usps.com. The in-person form is free, but online there's a one-dollar-ten identity verification fee.
没问题。你可以在柜台填这个表格,或者在 usps.com 网上办理。现场填表免费,但网上办理有1.10美元的身份验证费。
I'll just do it here. How long does the forwarding last, and when does it start?
我就在这里办吧。转寄持续多久,什么时候开始?
Standard forwarding lasts twelve months for first-class mail. It usually takes seven to ten business days to kick in. You can choose a start date — most people pick their move-in date or a few days before.
标准转寄服务对一类邮件持续12个月。通常需要7到10个工作日生效。你可以选择开始日期——大多数人选搬入日或提前几天。
邮件常分几个等级:First-Class Mail(一类邮件,普通信件和账单)、Priority Mail(优先邮件)、Standard Mail/Marketing Mail(广告邮件)。一般只有一类邮件可以转寄,广告邮件不转寄。
Got it. I'll put the start date as next Monday. Do I need to show ID or anything?
明白了。我把开始日期填下周一。需要出示证件什么的吗?
Yes, I'll need a valid photo ID — driver's license, passport, anything with your photo and current address works. And you'll need to verify the old address matches what's on file.
是的,我需要一个有效的带照片证件——驾照、护照,任何有你照片和当前地址的都行。你还需要确认旧地址和档案上的一致。
处理包裹投递问题
intermediateHi, I got home today and found a notice on my door that says attempted delivery. The package wasn't left. Can I pick it up here?
你好,我今天回家发现门上贴了一张通知写着“尝试投递”。包裹没留下来。我能在这里取吗?
USPS/UPS/FedEx 等如果需要签收的包裹没人在家,会在门上留一张纸条(delivery notice / sorry we missed you),你需要自己去邮局取或安排重新投递。
Let me check. Do you have the notice with you? There should be a tracking number or a barcode on it.
我查一下。你带通知单了吗?上面应该有追踪号或条形码。
Yeah, here it is. It also says I can schedule a redelivery. How does that work if I'm not home during the day?
在这里。上面还写可以安排重新投递。如果我白天不在家怎么办?
You've got a few options. You can schedule redelivery for a specific date — maybe a day you're off work. Or you can have it held here at the post office for up to fifteen days and just come pick it up when it's convenient. You can also sign up for USPS Informed Delivery online — it shows you what mail and packages are coming.
你有几个选择。你可以安排某一天重新投递——选个你休息的日子。或者你可以让它在邮局保管最多15天,方便的时候来取。你还可以在网上注册 USPS Informed Delivery——它会提前告诉你有什么邮件和包裹要来。
USPS Informed Delivery 是免费服务,每天早上发邮件告诉你今天会收到什么信件(扫描信封图片)和包裹追踪。对新来者非常有用,可以知道重要文件什么时候到。
I'll have it held here then. Do I need to bring anything specific when I come to pick it up?
那我就让它保管在这里吧。来取的时候需要带什么特别的东西吗?
Just bring a photo ID and the tracking number. If someone else is picking it up for you, they'll need a written authorization from you plus their own ID. We're open Monday through Friday, nine to five, and Saturdays till noon.
带个带照片的证件和追踪号就行。如果别人帮你取,需要你的书面授权和他们自己的证件。我们周一到周五9点到5点,周六到中午。
关键短语
fill out this form
填写这张表格
identity verification fee
身份验证费
first-class mail
一类邮件(普通信件)
kick in
生效/开始
move-in date
搬入日期
valid photo ID
有效的带照片证件
on file
档案中/记录中
attempted delivery
尝试投递(投递未成功)
notice
通知/留条
tracking number
追踪号/快递单号
barcode
条形码
schedule a redelivery
安排重新投递
文化注释
- •在很多英语国家,大量重要文件(银行对账单、政府信件、税表)仍然通过邮寄。办理邮政的邮件转寄服务(如 USPS 的 mail forwarding)是搬家后的必做事项。
- •邮件常分几个等级:First-Class Mail(一类邮件,普通信件和账单)、Priority Mail(优先邮件)、Standard Mail/Marketing Mail(广告邮件)。一般只有一类邮件可以转寄,广告邮件不转寄。
- •USPS/UPS/FedEx 等如果需要签收的包裹没人在家,会在门上留一张纸条(delivery notice / sorry we missed you),你需要自己去邮局取或安排重新投递。
- •USPS Informed Delivery 是免费服务,每天早上发邮件告诉你今天会收到什么信件(扫描信封图片)和包裹追踪。对新来者非常有用,可以知道重要文件什么时候到。
如何练习
听一遍
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逐句跟读
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