物业规则
了解小区物业规则和违规处理本场景包含 12 句对话,2 条练习路径,帮你练熟和物业经理的真实交流。
对话预览
了解基本规则
basicHi, I just moved in. Where can I find the community rules and regulations?
你好,我刚搬进来。在哪里可以看到社区的规章制度?
Welcome to the community! I'll email you a copy of the CC&Rs — that's our covenants, conditions, and restrictions. You should have also received a copy at closing. The key rules are about noise, parking, and exterior modifications.
欢迎来到社区!我会把CC&Rs发邮件给您——就是我们的公约、条件和限制条款。您在过户时应该也收到了一份。主要规则是关于噪音、停车和外部改造的。
CC&Rs是社区管理中常见的术语
Can I paint my front door a different color?
我可以把前门换个颜色吗?
Any exterior changes, including paint colors, need to be approved by the architectural review committee. You'll need to submit a request form with your proposed color. They meet once a month and usually respond within two weeks.
任何外部改动,包括油漆颜色,都需要建筑审查委员会批准。您需要提交一份申请表,注明您想要的颜色。他们每月开一次会,通常两周内回复。
很多HOA对房屋外观管理很严,甚至连信箱样式、窗帘颜色都有规定。未经批准擅自改动可能被罚款。
What are the quiet hours in this community?
社区的安静时间是什么时候?
Quiet hours are from ten PM to eight AM on weekdays, and eleven PM to nine AM on weekends. That means no loud music, power tools, or excessive noise during those times. If there's a violation, we issue a warning first, then a fine.
工作日的安静时间是晚上10点到早上8点,周末是晚上11点到早上9点。期间不能放大声音乐、使用电动工具或产生过大噪音。如果违规,我们先发警告,然后罚款。
处理违规通知
intermediateI received a violation notice about my trash cans being left outside. I thought I brought them in on time.
我收到了一个关于垃圾桶没收回去的违规通知。我以为我按时收回去了。
The rule states that trash cans must be brought inside by eight PM on collection day. Our patrol noted yours were still out at nine-thirty PM. If this is your first violation, it's just a warning with no fine.
规则规定垃圾桶必须在收垃圾日的晚上8点前收回去。我们的巡逻记录显示您的垃圾桶晚上9点半还在外面。如果这是您的第一次违规,只是警告,不罚款。
I understand. What happens if I get another violation?
我明白了。如果再次违规会怎样?
The second violation carries a fifty-dollar fine. Third time is a hundred dollars. After three violations in a year, the board can schedule a hearing and potentially place a lien on your property.
第二次违规罚款50美元。第三次100美元。一年内三次违规后,管委会可以安排听证会,并有可能对您的房产设置留置权。
Lien on property是重要的法律概念
Can I appeal the violation if I disagree with it?
如果我不同意,可以申诉吗?
Absolutely. You have thirty days to file a written appeal. Include any evidence you have — photos with timestamps work great. The board will review it at the next meeting and you can attend to present your case.
当然可以。您有30天时间提交书面申诉。附上您有的证据——带时间戳的照片最好。管委会会在下次会议上审议,您可以到场陈述。
关键短语
CC&Rs
公约、条件和限制条款
exterior modifications
外部改造
architectural review committee
建筑审查委员会
submit a request form
提交申请表
quiet hours
安静时间
violation
违规
collection day
收垃圾日
first violation
第一次违规
lien on your property
对房产设置留置权
hearing
听证会
file a written appeal
提交书面申诉
present your case
陈述您的情况
文化注释
- •CC&Rs是社区管理中常见的术语
- •很多HOA对房屋外观管理很严,甚至连信箱样式、窗帘颜色都有规定。未经批准擅自改动可能被罚款。
- •Lien on property是重要的法律概念
如何练习
听一遍
先完整听一遍,熟悉对话节奏和语境。
逐句跟读
模仿发音、语调和节奏,一句一句跟。
角色扮演
扮演旅客方,和 AI 对手实时练习。