客房服务
通过电话点餐送到房间,包括点餐和特殊要求本场景包含 14 句对话,2 条练习路径,帮你练熟和客房服务员的真实交流。
对话预览
点餐送到房间
basicRoom service, how may I help you?
客房服务部,请问有什么可以帮您?
Hi, this is room 1208. I'd like to order some food, please.
你好,我是1208房间。我想点些东西吃。
Of course! We have a menu in your room, or I can tell you about tonight's specials. What are you in the mood for?
当然!房间里有菜单,或者我可以告诉您今晚的特色菜。您想吃什么?
I'd like a club sandwich and a Caesar salad. And a pot of green tea, please.
我要一个总汇三明治和一份凯撒沙拉。再来一壶绿茶。
Sure. The club sandwich comes with fries or a side salad. Which would you prefer?
好的。总汇三明治配薯条或配菜沙拉,您选哪个?
Fries, please.
薯条吧。
Got it. That will be about 30 minutes. The total comes to $38 plus a service charge. Shall I charge it to your room?
好的。大约30分钟送到。一共38美元加服务费。挂房间账吗?
在有小费习惯的地区,服务费(service charge)不等于小费,如果服务好,可能还需要额外给小费。
Yes, please charge it to the room. Thank you.
好的,挂房间账。谢谢。
特殊饮食要求
intermediateRoom service, good evening.
客房服务,晚上好。
Hi, room 1208. I'd like to order dinner, but I have some food allergies. I'm allergic to shellfish and nuts.
你好,1208房间。我想点晚餐,但我有一些食物过敏。我对贝类和坚果过敏。
在国外一定要主动告知过敏信息,餐厅和酒店会非常重视。
Thank you for letting us know. I'll flag that in our system. Let me recommend some safe options. Our grilled chicken with mashed potatoes is nut-free and shellfish-free. We also have a pasta with tomato sauce.
感谢您告知。我会在系统里标注。推荐一些安全的选择:烤鸡配土豆泥不含坚果和贝类。还有番茄酱意面。
The grilled chicken sounds good. Is the sauce made with any nuts?
烤鸡听起来不错。酱汁里有坚果吗?
No, the sauce is a herb butter — completely nut-free. I'll also make a note for the kitchen to use separate utensils to avoid cross-contamination.
没有,酱汁是香草黄油的——完全不含坚果。我会特别通知厨房用单独的餐具,避免交叉污染。
That's very reassuring. I'll go with the grilled chicken. Thank you for being so careful.
那我就放心了。就要烤鸡吧。谢谢你这么仔细。
关键短语
room service
客房服务
how may I help you
有什么可以帮您
menu
菜单
tonight's specials
今晚特色菜
in the mood for
想吃
comes with
搭配/附带
fries
薯条
side salad
配菜沙拉
about 30 minutes
大约30分钟
service charge
服务费
charge it to your room
挂房间账
food allergies
食物过敏
文化注释
- •在有小费习惯的地区,服务费(service charge)不等于小费,如果服务好,可能还需要额外给小费。
- •在国外一定要主动告知过敏信息,餐厅和酒店会非常重视。
如何练习
听一遍
先完整听一遍,熟悉对话节奏和语境。
逐句跟读
模仿发音、语调和节奏,一句一句跟。
角色扮演
扮演旅客方,和 AI 对手实时练习。