What English do you need at the airport?

Welcome! Yes, I can see the request on your booking. Please have a seat here, and I'll call our assistance team. They'll be with you in about 5 minutes.

欢迎！是的，我在您的订单上看到了申请。请在这里坐下，我联系协助团队。他们大约5分钟后来。

Absolutely. Our attendant will accompany you through check-in, security, and all the way to your gate. You'll also get priority boarding, so you can board before other passengers.

当然。我们的陪同人员会全程陪您办理值机、过安检，一直送到登机口。您还享有优先登机，可以在其他旅客之前登机。

Of course. Your companion can stay with you throughout the process. They'll board with you during the priority boarding call.

当然可以。您的同行人可以全程陪同。优先登机时他们会和您一起登机。

Yes, the airline will arrange wheelchair assistance at your destination. Someone will meet you at the aircraft door and help you through immigration, baggage claim, and to the arrivals area.

是的，航空公司会在目的地安排轮椅协助。有人会在机舱门口接您，帮您过入境检查、取行李，一直到到达区域。

You're welcome! It's our pleasure. Here's your attendant now — his name is Mark. He'll take great care of you. Have a wonderful trip!

不客气！这是我们应该做的。您的陪同人员来了——他叫Mark。他会好好照顾您的。祝旅途愉快！

Portable oxygen concentrators are allowed on board, but we need advance notice and a doctor's certificate. Do you have the medical documentation with you?

便携式制氧机可以带上飞机，但我们需要提前通知和医生证明。您带了医疗文件吗？

Let me review that... This looks good. I'll add a note to your booking. Please make sure the device is fully charged — you'll need enough battery for 150% of the flight duration.

让我看一下……没问题。我在您的订单上备注一下。请确保设备充满电——电量需要足够飞行时间的150%。

Service dogs are welcome in the cabin at no extra charge. I'll need to see the service animal documentation. Your dog will sit in the floor space in front of your seat. We'll make sure you have a bulkhead seat for extra room.

服务犬可以免费带入客舱。我需要看一下服务犬的文件。您的狗会坐在座位前面的地板空间。我们会给您安排前排座位，空间更大。

Everything looks in order. I've noted all your special requirements. You'll have pre-boarding privileges, so you and your companion can settle in before other passengers. Is there anything else you need?

一切都没问题。我已经记录了您所有的特殊需求。您有提前登机的权利，可以在其他旅客之前和同行人一起安顿好。还需要什么吗？

Of course. I've assigned you seat 4C — it's a bulkhead aisle seat with extra legroom. The cabin crew will also be informed of your needs so they can assist you during the flight.

当然可以。我给您分配了4C座位——是前排过道座位，腿部空间更大。机组人员也会被告知您的需求，飞行过程中可以协助您。