What English do you need at the airport?

Mr. Wang? Welcome! I'm Sarah from the VIP concierge team. I'll be assisting you through arrival today. How was your flight?

王先生？欢迎！我是VIP礼宾团队的Sarah。今天由我协助您办理到达手续。飞行还顺利吗？

I'll fast-track you through immigration and customs — there's no waiting in line. Then I'll collect your luggage while you relax in our private lounge. Once everything is ready, your car will be waiting at a private exit.

我会带您快速通过入境检查和海关——不用排队。然后我去取您的行李，您在我们的私人休息室休息。一切准备好后，您的车会在私人出口等您。

I'll take care of those. Follow me through this corridor — it's the VIP immigration lane. Please have your passport ready.

我来处理。跟我走这个走廊——VIP入境通道。请准备好护照。

That's the benefit of the VIP service! Now, right through here is our private lounge. Help yourself to refreshments — coffee, juice, snacks. I'll be back with your bags in about 15 minutes.

这就是VIP服务的好处！现在这里进去就是我们的私人休息室。随意取用茶点——咖啡、果汁、零食。大约15分钟后我把行李拿来。

Absolutely — the network and password are on the card on the table. I'm back with both your suitcases! Your car is a black Mercedes waiting at Exit V2. Shall we go?

当然——网络名和密码在桌子上的卡片上。我把您的两个箱子都拿来了！您的车是一辆黑色奔驰，在V2出口等着。我们走吗？

Your agent has taken care of everything — it's $200 for the arrival package. It includes fast-track, luggage handling, lounge access, and the car transfer. Here's my card if you need the departure service when you fly home.

您的旅行社已经全部处理好了——到达服务套餐200美元。包含快速通关、行李搬运、休息室使用和专车接送。这是我的名片，如果回程需要出发服务可以联系我。

Excellent! The departure package includes curbside pickup, dedicated check-in, fast-track security, and lounge access until boarding. What time is your flight?

好的！出发套餐包括门口接送、专属值机、快速安检和登机前休息室使用。您的航班几点？

With VIP service, you only need to arrive 90 minutes before departure — we handle everything quickly. So 6:30 AM is perfect. We can also send a car to your hotel.

有VIP服务，您只需提前90分钟到——我们会快速处理一切。所以早上6:30到就好。我们也可以派车去酒店接您。

The departure VIP package is $180, and the car from the Four Seasons is an additional $60. Total of $240. You'll also get a personal escort from the car all the way to the boarding gate.

出发VIP套餐180美元，从四季酒店接车额外60美元。总共240美元。您还会有专人从车上一直陪同到登机口。

Priority boarding depends on your airline and ticket class. But with VIP service, I'll have you at the gate early and can coordinate with the gate agent to board you first if possible.

优先登机取决于航空公司和舱位。但有VIP服务，我会提前带您到登机口，如果可能的话会跟登机口工作人员协调让您先登机。

Of course! $240 total. Card or cash is fine. The car will be at your hotel at 6:00 AM sharp — a black sedan with a 'VIP Airport' sign. The driver will call your room 10 minutes before arrival.

当然！一共240美元。刷卡或现金都行。车6:00准时到您酒店——黑色轿车，挂着'VIP Airport'的牌子。司机会在到达前10分钟打电话到您房间。