What English do you need at the airport?

Of course. For children aged 5 to 11, the unaccompanied minor service is mandatory. There's a $100 fee each way. I'll need her passport and the contact details of the person picking her up.

好的。5到11岁的儿童必须购买无人陪伴服务。费用是单程100美元。我需要她的护照和接机人的联系方式。

Thank you. Mr. Chen will need to present a valid photo ID when picking her up. He won't be allowed to leave without it.

谢谢。陈先生接机时需要出示有效的带照片证件。没有证件不能接走孩子。

We can issue you a gate pass so you can accompany her through security and stay until she boards. You'll need your own ID as well.

我们可以给您发一张送机通行证，这样您可以陪她过安检，一直待到她登机。您也需要出示自己的证件。

A dedicated airline staff member stays with her at all times. If there's a delay, we'll contact you immediately. For cancellations, we either rebook her or return her to you at the airport.

会有专人全程陪同。如果延误，我们会立即联系您。如果取消，我们会给她改签或送回机场交给您。

I'll flag the allergy in her file right now. We'll prepare a peanut-free meal and notify the cabin crew so they're aware throughout the flight.

我现在就在她的档案里标注过敏信息。我们会准备无花生的餐食，并通知机组人员全程注意。

You'll get a notification when she boards, and another when she lands safely. During the flight, the crew will check on her regularly, but we won't send mid-flight updates unless there's an issue.

她登机时您会收到通知，安全落地后再收到一条。飞行期间机组人员会定期关注她，但我们不会发途中通知，除非有特殊情况。