What English do you need at the airport?
找值机柜台 — Finding the Check-in Counter
在机场找办理登机牌的柜台:问路、看标识、自助值机 vs 柜台值机 This scene includes 12 dialogue turns across 2 conversation paths, helping you practice with 机场工作人员.
Dialogue Preview · 对话预览
Asking for Directions · 问路找柜台
basicExcuse me, where's the check-in counter for United Airlines?
请问,美联航的值机柜台在哪?
💡 大型国际机场通常有多个航站楼(Terminal),先看机票上的航站楼编号再进机场,否则走错航站楼要花很长时间转。
United is in Terminal 7, counters 12 through 20. Just follow the signs for Terminal 7 — it's a five-minute walk that way.
美联航在7号航站楼,12到20号柜台。跟着7号航站楼的标识走——往那边走大概五分钟。
Thanks! Is there a self-service kiosk, or do I have to go to the counter?
谢谢!有自助值机机器吗,还是必须去柜台?
💡 很多航空公司推荐用自助值机机(kiosk)或手机APP提前值机,比排队快很多。但托运行李还是要去柜台(bag drop)。
There are kiosks right when you enter Terminal 7. You can print your boarding pass there. If you have bags to check, take your boarding pass to the bag drop counter — it's usually faster than the regular line.
进7号航站楼就能看到自助机。可以在那打印登机牌。如果有行李要托运,拿着登机牌去行李托运柜台——通常比普通排队快。
I have two suitcases. Do I check them both at bag drop?
我有两个箱子。都在行李托运柜台托运吗?
Yes, bring both to bag drop. They'll weigh them, tag them, and put them on the belt. Just make sure each bag is under the weight limit — usually 23 kilograms for economy.
是的,两个都带过去。他们会称重、贴标签,然后放上传送带。确保每个箱子不超重——经济舱通常限重23公斤。
Online Check-in Issues · 网上值机问题
intermediateHi, I tried to check in online but the system wouldn't let me. It said I need to check in at the counter.
你好,我试过网上值机但系统不让我办。提示我必须到柜台值机。
💡 网上值机失败常见原因:护照信息未录入、签证需要人工核验、购买的是需要柜台确认的特价票。遇到这种情况不要慌,去柜台办理即可。
That sometimes happens with international flights — we need to verify your travel documents in person. Can I see your passport and booking confirmation?
国际航班有时候会这样——我们需要当面核验您的旅行证件。能看一下您的护照和预订确认吗?
Here you go. I also have my visa — do you need to see that?
给你。我还有签证——需要看吗?
Yes, please. I need to verify the visa matches your destination. And could you confirm your return date?
好的,请出示。我需要确认签证和目的地匹配。另外能确认一下您的回程日期吗?
I'm returning on April 28th. Here's my return ticket on my phone.
我4月28号回来。这是我手机上的回程机票。
💡 值机时可能被问回程日期和酒店信息,建议提前把回程机票、酒店预订截图保存在手机相册里,方便快速出示。
Everything looks good. I've checked you in. Would you like a window or aisle seat?
都没问题。已经帮您办好值机了。您想要靠窗还是靠过道的座位?
Key Phrases · 关键短语
counters 12 through 20
12到20号柜台
follow the signs
跟着标识走
bag drop counter
行李托运柜台
print your boarding pass
打印登机牌
tag them
贴标签
weight limit
重量限制
travel documents
旅行证件
booking confirmation
预订确认
verify
核验
matches your destination
和目的地匹配
window or aisle seat
靠窗还是靠过道
checked you in
帮您办好值机
Cultural Notes · 文化注释
- •大型国际机场通常有多个航站楼(Terminal),先看机票上的航站楼编号再进机场,否则走错航站楼要花很长时间转。
- •很多航空公司推荐用自助值机机(kiosk)或手机APP提前值机,比排队快很多。但托运行李还是要去柜台(bag drop)。
- •网上值机失败常见原因:护照信息未录入、签证需要人工核验、购买的是需要柜台确认的特价票。遇到这种情况不要慌,去柜台办理即可。
- •值机时可能被问回程日期和酒店信息,建议提前把回程机票、酒店预订截图保存在手机相册里,方便快速出示。
How to practice this scene · 如何练习
Listen · 听一遍
Play the full dialogue to understand the context and flow.
Repeat · 逐句跟读
Mimic pronunciation, intonation, and rhythm phrase by phrase.
Role-play · 角色扮演
Practice as the traveler while listening to the other speaker.
FAQ · 常见问题
What do you say when "finding the check-in counter" in English?
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