What English do you need at the airport?

I'm sorry to hear that. Which seat were you in? And can you describe the jacket?

很抱歉听到这个。您坐在哪个座位？能描述一下外套吗？

Okay, the aircraft is still at the gate. Let me radio the crew to check. Can you wait here for a few minutes?

好的，飞机还在廊桥。我用对讲机联系机组人员去看看。您在这里等几分钟好吗？

Good news! They found a black down jacket in the overhead bin above row 14. Is this yours?

好消息！他们在14排上方的行李架找到了一件黑色羽绒服。是您的吗？

You would file a lost item report at the airline's baggage service counter, or you can do it online through the airline's website. They usually keep found items for 30 days. You'd need your flight details and a description of the item.

您可以在航空公司的行李服务柜台提交遗失物品报告，或者在航空公司网站上在线提交。他们通常保留找到的物品30天。您需要提供航班信息和物品描述。

Don't worry, items left at security are collected quite quickly. When did you go through security? And which checkpoint?

别担心，安检处遗留的物品会很快被收走。您是什么时候过的安检？哪个安检口？

Let me call security for you... They do have a gray backpack. You'll need to go back to the security area and show your ID to claim it. Go back through the corridor on the right — they won't make you go through security again.

我帮您打电话给安检……他们确实有一个灰色背包。您需要回到安检区出示证件领取。从右边走廊回去——不用再过安检。

You'd contact the airport's lost and found department. Here's the phone number and website. You can file a claim online with a description and your contact details. If they find a match, they can ship it to you for a fee.

您可以联系机场的失物招领部门。这是电话号码和网站。可以在网上提交认领申请，填写物品描述和联系方式。如果匹配到了，他们可以付费寄给您。

Yes, if you have an AirTag or similar tracker on your bag, you can use it to locate it within the airport. That's actually a great travel tip — put a tracker in your important bags. It makes situations like this much easier.

有的，如果您的包上有AirTag或类似追踪器，可以用它在机场内定位。这其实是个很好的旅行建议——在重要的包里放个追踪器。遇到这种情况就容易多了。